A company’s knowledge system can make or break it. In a competitive field, they might provide you with a distinct advantage that sets you apart from your competitors.
But creating information isn’t enough; you also need to find it. Otherwise, you risk spending time and money repeatedly duplicating the same knowledge.
What Is a Knowledge Map and How Does It Work?
A knowledge map aids in the flow of knowledge by allowing you to discover knowledge gaps.
Organizations that wish to improve their ability to manage knowledge and improve general knowledge sharing and knowledge transfer capabilities amongst people and teams should use knowledge maps on a trusted knowledge management platform.
What Are the Advantages of a Knowledge Map?
Let’s look at some of the benefits that knowledge mapping can provide.
- Collaboration between teams should be improved. Reduce knowledge silos and boost collaboration by making it easy for colleagues and teams to share and transfer information.
- Determine where there are knowledge gaps. Do you lack knowledge, either implicit or explicit, in a particular area? The knowledge map can help you discover weak spots and areas where tacit knowledge has to be transformed into explicit knowledge.
- Enhance your decision-making abilities. Employees can more easily seek knowledge, recognise problems, and find solutions when knowledge flow is improved.
- Boost knowledge-based assistance. A knowledge map enables your support team to quickly discover and extract the necessary information, allowing them to respond to both internal and external support inquiries.
- Encourage the retention of information. A knowledge map is critical for changing employees into “knowledge partners” who actively contribute to the creation of new information and chronicle their experiences. This procedure aids in the retention of company expertise, even when key individuals go.
How do you make a knowledge map?
Let’s have a look at how to make an effective knowledge map step by step.
- Plan Your Approach
You know us: we’ll always start with a plan to ensure you get the most out of whatever we’re doing.
When you begin adding knowledge mapping into your knowledge management approach, you should consider the following questions:
- What are you hoping to achieve through knowledge mapping? What are you hoping to achieve as a result of your efforts?
- What role will it play in your existing knowledge management solutions and systems?
- When it comes to mapping, who will be in charge? Who will be in charge of the knowledge mapping?
- What kind of tools do you require for the procedure?
- How will you incorporate knowledge maps into your day-to-day operations?
- Examine Your Company’s Crucial Processes
You can choose your beginning point once you have a good notion of what you want to accomplish. Begin by going over the essential business operations. When it comes to knowledge mapping, which topic should you start with?
- Link to Knowledge Assets That Are Appropriate
Physical assets, digital assets, and employees with know-how knowledge are all examples of knowledge assets. Your nodes may, for example, contain links to or information about:
- Documents and spreadsheets
- Checklists and lists.
- Reports, summaries, and guidelines are all available.
- Notes and PowerPoint decks for presentations.
- Diagrams and flowcharts
- Maps and other information on a specific location.
- Sketches and images
- Articles, books, movies, and audio files are all available.
- Process documents and templates
- Documents relating to policies and regulations
- Employees’ contact information, external collaboration partners’ contact information, topic experts’ contact information, software support information, venue information, and so on.
All of these aspects of knowledge mapping can be made easier using a knowledge platform.